Contact Us
hello@lensycam.com
Have a change of heart? We accept returns that include the original box and all included items: camera, wrist strap, USB-C cable, and instruction manual. Refunds will be credited to your original form of payment upon receipt of the return. Original shipping charges are nonrefundable, and customers are responsible for return shipping costs using the carrier of their choice. No restocking fees apply. Returns accepted through January 1st, 2027
If your camera experiences an issue, including water damage, or your order arrives with damaged packaging, please contact us at hello@lensycam.com. We also offer replacements as an alternative to a return.
To start a return or request a replacement, email hello@lensycam.com with your order number and a brief description of your request. We’ll provide instructions and the return shipping address.


